Shipping Policy

Average Delivery Time

Order Processing Time

Once your order is placed, we need 1 to 3 business days to process it. In most cases, orders are processed within one business day.
However, if you place your order on Friday evening or during the weekend, processing time may take slightly longer.

Delivery Time

After your order has been processed, the average delivery time is 8 to 12 business days.

To maintain fair prices and make our collections accessible to everyone, we ship directly from our certified partner warehouse in Asia.
This allows us to offer high-quality products at affordable prices, while ensuring strict packaging and quality control standards.

All packages are carefully packed, insured, and include a tracking number, allowing you to monitor every step of your delivery.

We work with trusted international logistics partners such as UPS, USPS, and DHL, ensuring safe and reliable delivery right to your door.

We do everything we can to make the ordering and delivery process as smooth as possible for our customers.
If you have any questions or concerns, feel free to contact our customer service team at any time.

🛍️ How to Place an Order

The ordering process at Auntgrace-boutique.com is designed to be simple and secure.

Go to the product page and click the black “Add to Cart” button to add your chosen item.
Make sure you’ve selected the correct size or variant.
Click on “Proceed to Checkout.”
Carefully enter your full address and double-check all details.
Click on “Continue to Shipping.”
You’ll see that all orders qualify for free shipping — as a thank-you, we cover all shipping costs.
Click on “Continue to Payment.”

💳 Payment Methods

At Auntgrace-boutique.com, we offer several secure payment options.
All payments are SSL-encrypted for maximum security.

Credit Card (AMEX, Mastercard, Maestro, Visa)

After selecting your preferred payment method, click on “Complete Order.”
You will automatically be redirected to a secure payment page.
If you experience any issues, don’t hesitate to contact us — we’ll be happy to assist you.

🚚 Shipping Fees

We cover 100% of the shipping costs for every order.
All products are delivered free of charge to your home, with no minimum purchase required.

📦 Delivery and Order Sustainability

Found your new favorite outfit or accessory?
You’ll want to receive it as soon as possible!
That’s why we ensure your order is processed and shipped as quickly as possible.

To offer fair prices and reduce our environmental impact, we sometimes combine multiple orders and ship them together once a minimum amount is reached.
This helps us reduce waste and contribute to a more sustainable world 🌿.
We thank you for your understanding and support.

⚠️ Important Notice

Like many online boutiques, we are currently experiencing a high volume of orders.
Due to international shipping conditions, slight delays may occasionally occur.
Please take this into account when placing your order — we do everything possible to ship your items as quickly as possible.

If you would like your order to be shipped urgently, please contact our customer service by email at:
📧 info@auntgrace-boutique.com

We’ll be happy to assist you and find the best possible solution.